Position title
Customer Care Executive in Tech Mahindra - Jobs In Mumbai - Bpo Jobs For Freshers
Job Location
Daulat Nagar, Mumbai, Maharashtra, 400066, India




Base Salary
USD11-USD19 Per hour
Qualifications

Graduate, 12th

Employment Type
Full-time





Fresher and Experience Candidates Required: Click Here to Apply Now!

Description

Customer Care Executive in Tech Mahindra

Tech Mahindra is a leading multinational provider of technology solutions and services, dedicated to connecting the world with innovation. As a Customer Care Executive at Tech Mahindra Mumbai, you'll be joining a vibrant team playing a crucial role in delivering exceptional customer experiences.



Tech Mahindra Jobs In Mumbai

Responsibilities:

  • Handle inbound and outbound calls, emails, and chats effectively, addressing customer inquiries and concerns related to Tech Mahindra's products and services.
  • Provide accurate and timely information in a clear and concise manner.
  • Actively listen to customer needs, identify issues, and resolve them efficiently to achieve high customer satisfaction.
  • Upsell and cross-sell relevant products and services, contributing to business growth.
  • Maintain accurate records and document customer interactions.
  • Adhere to established quality standards and company policies.



Tech Mahindra Jobs Near Me

Skills:

  • Minimum 10+2 pass with excellent communication skills in English (both written and verbal).
  • Strong problem-solving and analytical skills with a customer-centric approach.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Patience, empathy, and a positive attitude are essential.
  • Computer proficiency with basic knowledge of office applications is preferred.
  • Experience in customer service or call center operations is desirable, but not mandatory for freshers.

 

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Date posted
January 17, 2024
Valid through
August 31, 2024
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Position: Customer Care Executive in Tech Mahindra - Jobs In Mumbai - Bpo Jobs For Freshers

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