DTDC Careers

Responsibilities:

1. Data Entry: Accurately enter data into computer systems from various sources, including physical documents, online forms, and electronic files. Ensure data is entered with precision and in a timely manner. Verify and correct any discrepancies or errors in the data.
2. Data Management: Organize and maintain databases and files. Update and modify existing data as needed. Perform regular data backups to ensure data integrity. Ensure data confidentiality and security in accordance with company policies and procedures.
3. Documentation: Prepare and maintain various documents, reports, and records. Compile and sort documents for data entry. Assist in the preparation of reports and presentations. Maintain proper filing systems to ensure easy retrieval of documents.
4. Back Office Support: Provide general administrative support to the back-office team. Assist with tasks such as photocopying, scanning, and printing documents. Handle incoming and outgoing correspondence, including emails and phone calls. Respond to customer inquiries and redirect them to the appropriate department if needed.
5. Quality Control: Review data for accuracy and completeness. Conduct quality checks to identify and rectify any errors or inconsistencies. Collaborate with team members to ensure data quality standards are met.
6. Task Coordination: Assist in coordinating and prioritizing tasks to ensure efficient workflow. Communicate effectively with team members and supervisors to receive and complete assignments on time. Update progress on assigned tasks and report any issues or challenges.
7. System Maintenance: Assist in the maintenance and troubleshooting of computer systems and software used for data entry and back-office operations. Report any technical issues to the IT department for resolution.

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Qualifications:

• High school diploma or equivalent qualification. Additional certifications in data entry or computer skills are a plus.
• Proven experience in data entry or a similar role, preferably in a back-office environment.
• Proficiency in using computer systems and data entry software. Knowledge of MS Office applications, especially Excel, is essential.
• Fast and accurate typing skills. Ability to enter data with speed and precision.
• Strong attention to detail and excellent organizational skills.
• Good written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to handle sensitive and confidential information with integrity.
• Familiarity with back-office procedures and administrative tasks.
• Basic knowledge of data management and data security principles.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of regional languages is an advantage.