Flipkart Careers 2023

The Customer Service Specialist (Fresher) is responsible for providing excellent customer service to Flipkart's customers. This includes tasks such as answering customer inquiries, resolving customer issues, and providing information about Flipkart's products and services. This is an entry-level position that offers the opportunity to learn about customer service and gain experience in a leading e-commerce company.

Flipkart Jobs Near Me

Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide information about Flipkart's products and services
• Escalate complex issues to the appropriate team
• Maintain customer satisfaction

Flipkart Careers

Skills:

• Strong communication and interpersonal skills
• Ability to resolve customer issues in a timely and efficient manner
• Ability to work independently and as part of a team
• Patience and empathy
• Customer-oriented mindset