Wipro Recruitment 2023

Wipro is looking for a talented and experienced Help Desk Worker to join our team. The ideal candidate will have a strong understanding of computer hardware and software, as well as the ability to communicate effectively with end users. The successful candidate will also be able to work independently and as part of a team to resolve customer issues.

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Responsibilities:

• Provide technical support to end users via phone, email, and chat.
• Troubleshoot and resolve computer hardware and software issues.
• Install and configure software applications.
• Manage user accounts and permissions.
• Provide training to end users on computer use.

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Skills:

• Strong understanding of computer hardware and software.
• Proficient in Windows, macOS, and Linux operating systems.
• Proficient in Microsoft Office Suite and other productivity software.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.