Vistara Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to Vistara customers. This includes responding to customer inquiries, resolving customer complaints, and providing travel assistance. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication and interpersonal skills.

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Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a timely and efficient manner
• Provide travel assistance to customers
• Escalate customer issues to the appropriate team members as needed
• Stay up-to-date on Vistara products and services
• Understand and follow Vistara's policies and procedures
• Maintain a positive and professional demeanor at all times

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Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to remain calm and professional under pressure
• Ability to use customer relationship management (CRM) software
• Knowledge of Vistara products and services