Position title
Flipkart Recruitment 2024 - Free Job Alert - Customer Service Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD13,500-USD22,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Fresher and Experience Candidates Required: Click Here to Apply Now!

Description

Flipkart Recruitment 2024

Join the dynamic team at Flipkart, India's leading e-commerce platform, and contribute to revolutionizing the online shopping experience. As a Customer Service Representative, you will be an essential part of our commitment to delivering unparalleled service and support to our valued customers.



Flipkart Jobs Near Me

Responsibilities:

  • Customer Interaction and Issue Resolution:
    • Engage with customers through various channels, including phone, email, and chat, to address inquiries, resolve issues, and provide exceptional service.
    • Demonstrate empathy and a customer-centric approach to understanding and solving customer problems, ensuring a positive and memorable interaction.
  • Product Knowledge and Guidance:
    • Stay informed about Flipkart's extensive product range to offer accurate information and guidance to customers, assisting them in making informed purchasing decisions.
    • Provide insights and recommendations based on customer preferences, helping them discover relevant products and maximizing their satisfaction with the Flipkart shopping experience.
  • Process Improvement and Feedback Integration:
    • Collaborate with cross-functional teams to identify areas for process improvement within the customer service domain.
    • Actively gather and relay customer feedback to contribute to the enhancement of products and services, fostering a continuous improvement culture.



Flipkart Careers

Skills:

  • Excellent Communication Skills:
    • Proficient in verbal and written communication to effectively interact with customers and articulate solutions.
  • Problem-Solving Ability:
    • Strong analytical and problem-solving skills to address customer concerns promptly and efficiently.
  • Team Collaboration:
    • Ability to work collaboratively with diverse teams to share insights, contribute to process improvements, and foster a positive work environment.

Tags

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Date posted
January 13, 2024
Valid through
April 30, 2024
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Position: Flipkart Recruitment 2024 - Free Job Alert - Customer Service Representative Post

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